With the permission of the family, referrals to Home-Start Ashford can be made by anyone, including the family themselves.

While practical help may form a big part of a volunteer’s visit it is not a volunteer’s direct focus to babysit or do domestic chores.

Once a referral has been received by Home-Start Ashford they will be placed on a waiting list. Once a volunteer becomes available a member of staff will arrange to visit the family in their own home to discuss their needs and the type of support that they would like.

Regular review visits will be undertaken with the family by a member of staff. Home-Start Ashford will keep the referrer informed at every step of the process.

Referrals can be taken over the telephone on: 01233 647209